Pay Your Loan

MSCU Mission


Mountain States Credit Union was established to provide quality financial services to improve the financial health of our members. We will serve and promote community development by providing services toward improving the social and/or economic conditions of those in our field of membership.

Credit Union Membership, Make it a Family Affair.

Are Eligible to Join



Mountain States Credit Union is a member owned, not-for-profit financial institution that exists to provide superior financial products and services to current and former healthcare employees and their families. If you are an employee of Mountain States Health Alliance, its subsidiaries or a medical employee of Washington County, TN, you are eligible. Families include mothers, fathers, grandparents, brothers, sisters, aunts, uncles, and cousins.

How to Join?


It's easy to join. Our only membership requirement is that you keep a $25.00 minimum balance in your regular share (savings) account. However, we hope you choose to use many of the Credit Union's products and services.

Patriot Act


Customer Identification Requirements

In accordance with Section 326 of the USA Patriot Act, applicants for new accounts are requested to provide current picture identification that verifies identity including name, address and other identifying information. Also required by our institution is a copy of work identification.

In some cases, identification will be requested for current account holders if original documentation was not obtained with the opening of the account. In all cases, protection of our customers' identity and confidentiality is our pledge to you.

We proudly support all efforts to protect and maintain the security of our customers and our country.

Contact Us


400 North State of Franklin Road
Johnson City, TN 37604

Phone: 423-431-6361
Fax: 423-431-2900

Business Hours
Monday - Friday: 7:30 - 4:00 PM

1102 W. Market St Ste 20
Johnson City, TN 37604

Phone: 423-975-0025
Fax: 423-975-0048

Business Hours
Monday - Thursday: 7:30 - 4:00 PM
Friday: 7:30 - 6:00 PM


300 Med Tech Parkway
Johnson City, TN 37604.

Phone: 423-302-1163
Fax: 423-302-1162

Business Hours
Monday - Friday: 8:00 - 11:00 AM

Northpoint address:
1102 W. Market St Ste 20,
Johnson City, TN 37604

Lost or Stolen VISA Debit Cards

MLS# for Mortgage Loan Originator
John F. Hunter II

ID Number: 1383053

24 hour access teller line

Email Member Services - memberservices

Email Loan Services - loanservices